CUB Building Front

Mobile Banking Services Agreement

What Does This Agreement Cover

This Agreement between you and the Bank governs the use of Mobile Banking services. These services permit our customers (consumers, sole proprietors and other business customers) to perform a number of banking functions on accounts linked to the service through the use of a mobile device or mobile smart telephone, including some credit card accounts. Unless indicated otherwise by the context, “linked Community Unity Bank accounts” or “linked accounts” refers to all of your accounts with us that you have linked to Mobile Banking solution.

Accepting the Agreement

When you use any of the Mobile Banking services described in this Agreement, or authorize others to use them, you agree to the terms and conditions of the entire Agreement.

Relation to Other Agreements

Your use of Mobile Banking services may also be affected by the agreements between us for your linked accounts. When you link an account to Mobile Banking services, you do not change the agreements you already have with us for that account. Similarly, when you use Mobile Banking services to access a credit account, you do so under the terms and conditions we gave you in the agreement and disclosure for the credit account. You should review those agreements for any applicable fees, for limitations on the number of transactions you can make, and for other restrictions that might impact your use of an account with Mobile Banking services.

Mobile Banking Services
Mobile Banking for Consumers and Businesses

You may use Mobile Banking to:

  • View current balance information for your linked accounts.
  • Review available transactions for your linked accounts.
  • View branch locations.
  • View contact telephone numbers and additional contact details.
  • View account alerts and notifications.
  • View public information about us and contact information.
  • Perform basic services such as changing your Mobile ID and Mobile passcode, personalizing the mobile smart application and changing the language within the smart application.
  • Send us secure mobile mail messages and questions regarding your Mobile Banking service.
  • Transfer funds between your linked accounts on either a one-time or recurring basis, including as a payment to a linked installment loan or mortgage.
  • Transfer funds from your linked personal or sole proprietor accounts to most personal or sole proprietor deposit accounts of other individuals.
  • Pay bills and external payees as defined by the capabilities of the mobile bill pay services.

Some of the above services may not be available for certain accounts or customers.

DESCRIPTION OF MOBILE BANKING SERVICES

Internal Account Transfers
  • Processing of Transfer Requests
    • Transfers can be made in 2 ways, on a 1-time basis. One-time transfers may be immediate or scheduled for a future date. The recurring transfer feature may be used when a set amount is transferred at regular intervals. For example, a $100 transfer from a checking to a savings account which occurs every 2 weeks.
    • One-time immediate transfers can be made from a linked checking, savings, money market, line of credit, or credit card account to most linked accounts.
    • Scheduled and recurring transfers can be made from a linked checking, savings, money market, or credit card account to a linked checking or savings account.
    • Transfers can be made from a linked personal or sole proprietor checking, savings, money market or line of credit account to most personal or sole proprietor checking, savings, or money market accounts of other CFI customer/members.
  • Transfers from a deposit account are immediately reflected in the account’s available balance. Transfers from a credit card or a line of credit account are immediately reflected in the account’s available credit amount.
Scheduled and Recurring Transfers
  • Transfers scheduled for a weekend or a non-bank business day will be processed on the prior bank business day. All other scheduled and recurring transfers will be processed from the funding account at the beginning of the business day requested.
  • Transfers to Credit Accounts
    • Funds transferred as a payment to a credit card, line of credit, installment loan or mortgage account before 11:59 p.m. ET will be credited with the date the payment is submitted. Transfer payments submitted after 11:59 p.m. ET will be credited with the next day’s date. Updates to account balances, funds availability, and transaction posting may take up to 2 bank business days.
  • Transfers to Deposit Accounts
    • Funds transferred to a deposit account (excluding transfers from a credit card) prior to 10:45 p.m. ET on a business day will appear with the same day’s date in the deposit account transaction history.
    • Transfers to a checking account made after 10:45 p.m. on a business day but before 11:59 p.m. will be included in the balance we use to pay transactions that night. This process may impact when fees apply to your account. Credits can help you avoid overdrafts, returned items and related fees. However, debits may cause you to incur overdrafts, returned items and related fees. Please note that although these transfers are included in the balance, we use to pay transactions that night, they will appear with our next business day’s date in the deposit account transaction history.
    • Please note, transfers to any deposit account on a Saturday, Sunday or bank holiday, will appear with our next business day’s date in the deposit account transaction history.
    • All transfers submitted to a deposit account (such as checking, savings, money market) are immediately reflected in the account’s available balance.
Limitations and Dollar Amounts for Transfers and Payments

Transfers and Payments made using Mobile Banking are subject to the following limitations:

  • Bill payments can be for any amount between $1.00 and $99,999.99.
  • One-time immediate transfers between linked accounts can be for any amount between $0.01 and $999,999.99.
  • Transfers submitted to the accounts of other Bank customers may not total more than $1,000 during any 24-hour period or $2,500 during any 7-day period. In addition, we may limit the total amount of money that any Bank customer can receive through these transfers.
  • Scheduled and recurring transfers between linked accounts can be for any amount between $0.01 and $99,999.99.
  • All transfer limits are subject to temporary reductions to protect the security of customer accounts and/or the transfer system.
  • At our discretion, we may refuse to process any transaction that exceeds any of the above limits. In this case, you are responsible for making alternate transfer arrangements.
Transfer/Payment Authorization and Sufficient Available Funds
  • You authorize us to withdraw, debit or charge the necessary funds from your designated account in order to complete all of your designated transfers and payments.
  • You agree that you will instruct us to make a withdrawal only when a sufficient balance is or will be available in your accounts at the time of the withdrawal.
  • The completion of a transfer or payment is subject to the availability of sufficient funds (including any overdraft protection plans) at the time the transaction is posted. If enough funds to complete the transfer or payment are not available, we may either (i) complete the transaction and overdraw the account or (ii) refuse to complete the transaction. In either case, we may charge a non-sufficient funds (NSF), returned item, overdraft, or similar fee. Please refer to the applicable account agreement and fee schedule for details. If you schedule a payment from an account maintained at another financial institution and there are insufficient funds in that account, you may be charged a fee by that financial institution.
  • At our option, we may make a further attempt to issue the payment or process the transfer request.
  • We are under no obligation to inform you if we do not complete a payment or transfer because there are non-sufficient funds or credit in your account to process the transaction. In this case, you are responsible for making alternate arrangements or rescheduling the payment or transfer.
Canceling Transfers and Payments
    • In order to cancel a payment (including a payment you scheduled from an account maintained at another financial institution), you must sign into our mobile Banking and follow the directions provided on the Bill Pay screens. The cancel feature is found in the Payment History or Recurring Payments sections of mobile Banking.
    • Future-dated payments can be cancelled prior to 5 p.m. ET on the third bank business day prior to the scheduled delivery date.Bill Payments
  • Transfers
    • You cannot cancel a 1-time immediate transfer after it has been submitted in mobile Banking and the information has been transmitted to us.
    • Future-dated and recurring transfers can be canceled prior to midnight ET on the bank business day prior to the date the transfer is scheduled to be made. If the transfer’s status is In Process or Processed, you can no longer cancel it. After you cancel a future-dated transfers, the status changes to Canceled. Canceled transfers remain under Review Transfers.
Alternative Method

Note: The easiest and most convenient way to cancel a payment or transfer is through the method described in this Agreement. However, you may request to cancel a scheduled or recurring payment or a future-dated transfer by calling us at: (888) 515-4282 or (248) 845-4900.

We must receive your request three (3) bank business days or more before the payment or transfer is scheduled for processing. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call. If you call or write to cancel a payment or transfer that is Pending, you will be charged for a stop payment in accordance with the agreement for the appropriate linked account.